Understand users
Improve KPIs
Grow faster

Understand users
Improve KPIs
Grow faster

Strategic product research designed to improve activation, retention, and revenue. Not just user experience.

Latest projects

Always the best methodology to answer research questions

and achieve your Business Goals

Betclic Bonus Zone

Main research question

How we can engage more players through a game mecanic on Poker app ?

Business goal

Increase average games/day - Retention

at.Café onboarding

Main research question

How new players understand feature after their first onboarding?

Business goal

Improve retention on daily usage

Scalable User Research repository

Main research question

How we can provide better data and user feedback to align all the team

Business goal

Increase efficiency of design team with actionable datas

You already have the data.
What you’re missing is clarity.

The real cost of misunderstood KPIs

The real cost of misunderstood KPIs

❌ Teams debate instead of deciding

Everyone has a theory. Meetings get longer. Nothing gets clearer.

❌ Teams debate instead of deciding

Everyone has a theory. Meetings get longer. Nothing gets clearer.

❌ Hypotheses pile up

Features are shipped based on assumptions, not validated insights.

❌ Data shows what is happening. Not why

Dashboards track behavior. They don’t explain motivations.

Turn metrics into strategic decisions

Turn metrics into strategic decisions

✅ Understand user motivations

Discover why users activate, convert, stay or leave.

✅ Understand user motivations

Discover why users activate, convert, stay or leave.

✅ Identify the real friction points

Uncover what truly impacts activation, retention, and engagement.

✅ Identify the real friction points

Uncover what truly impacts activation, retention, and engagement.

✅ Connect behavior to business outcomes

Translate qualitative insight into measurable KPI impact.

✅ Connect behavior to business outcomes

Translate qualitative insight into measurable KPI impact.

How we drive product performance together

Every engagement is aligned with a clear business objective

activation, retention, conversion, or growth.

Strategic Qualitative Research

Uncover the motivations behind user behavior. We identify why users activate, convert, stay or churn.

KPI-Driven Quantitative Insights

Validate hypotheses with data. We connect behavioral patterns to measurable business impact.

KPI-Driven Quantitative Insights

Validate hypotheses with data. We connect behavioral patterns to measurable business impact.

Decision-Focused Product Strategy

Turn insights into clear priorities. We define actionable recommendations aligned with your growth metrics.

"Your work helped us identify key pain points, resulting in a 8% decrease in app churn rate."

"Your work helped us identify key pain points, resulting in a 8% decrease in app churn rate."

You? Which data you want to understand from your users?

You? Which data you want to understand from your users?

Enhance decision-making with in-depth qualitative insights

Why don’t users use the product more?

What motivated users to sign up?

Why don’t users convert?

Why did paying users churn?

A solid 8+ years expertise

More than 100+ project made using different methodology adapt to goals

User Interviews

User Interviews

Product design

Usability Testing

Usability Testing

Discovery

Discovery

Heuristic Evaluation

Heuristic Evaluation

UX Design

UX Design

Vision

Vision

Unmoderated research

Unmoderated research

Heuristic Evaluation

Heuristic Evaluation

Hey, I’m Cédric 👋

  • Working in product experience ( UX Design, Product design, User Research) since 7 years
  • I worked with different brands Startups to Big groups like : at.Café, Neoness, Roland Garros, SFR, Betclic...
  • I redesigned the experience of a Roland Garros application, allowing over 250,000 people to have an exceptional experience.
  • I found a software company in 2015 generate sold it in 2018

Why you definitely get feedback from your users?

Achieve your business goal

Identify and fix potential issues early to avoid costly mistakes and negative feedback.

Make better decision

Use data-driven insights for effective product strategies.

Know Your Users

Gain deep insights into user needs and behaviors to design products they love.

Reduce Risks

Identify and fix potential issues early to avoid costly mistakes and negative feedback.

Enhance User Experience

Identify and fix potential issues early to avoid costly mistakes and negative feedback.

Understand Your Data

Identify and fix potential issues early to avoid costly mistakes and negative feedback.

Working with happy partners

Some love from happy clients

Dans le cadre de la refonte de notre solution de vente d'offres professionnelles chez Direct Energie, j'ai eu l'occasion d'être accompagné par Cédric sur ce projet stratégique pour notre structure. Il a très rapidement compris nos enjeux et nos contraintes. Il s'est approprié le sujet et nous a produit un parcours utilisateur dépassant nos attentes. La nouvelle solution est désormais en production, rencontre un franc succès chez les utilisateurs et nos métiers. C'est sans hésitation que je recommande Cédric pour ses compétences d'UX Designer, son écoute et son relationnel.

Farid MECHRANE

IT Manager

User research was instrumental in identifying user frustrations and guiding us to improve our product. Insights Cedric recolt helped us align better with user needs. Impactful results

Tom Nguyen

CEO at.Cafe

Nous avons ensuite collaboré sur de nombreux projets et j’ai beaucoup aimé son ouverture d’esprit. Cedric aime creuser les sujets en profondeur et est friand de problématiques complexes qui englobent l’UX dans son ensemble et notamment l’accessibilité numérique.

Hakim Madani

Head of IT

Let's talk about your needs

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